Frequently Asked
Questions

Delivery of Treatment

Therapy and evaluation appointments are provided either in-person at Center for Resiliency's office in Montvale, NJ, or via teletherapy. The teletherapy platform used in Zoom Pro, which is HIPAA-compliant.

Accepted Forms of Payment?

Payment forms include cash, check, all major credit cards, Zelle, and Health Savings Accounts (HSA).

What is your Cancellation Policy?

Center for Resiliency has a 24-hour cancellation and re-schedule policy for all appointments.

Do You Accept Insurance?

CFR is considered an out-of-network mental health provider and does not accept health insurance.  

Several insurance companies offer out-of-network benefits and will reimburse patients for mental health services. You should check with your insurance provider to determine your out-of-network benefits.

CFR will provide patients with a detailed invoice statement, after each session, inclusive of necessary codes, for possible reimbursement from your insurance company.

Here are some helpful questions to ask the insurance company regarding your out-of-network benefits: ​